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FAQ

Frequently Asked Questions

What is Indian block print?

Block print is a traditional Indian handcrafted textile printing technique. Patterns are applied by hand using carved wooden blocks, then printed onto natural cotton. Each piece is unique.

Why do the patterns vary slightly?

Because the prints are made by hand, subtle variations may occur. They reflect the authenticity of the craftsmanship and are an integral part of block print’s charm.

Is block print cotton suitable for everyday wear?

Yes. The cotton used is breathable, soft, and durable. With proper care, block print textiles last and are perfectly suited to everyday wear.

How do I care for block print cotton items?

We recommend a gentle cold wash with similar colors and air-drying to preserve the colors and fabric quality.

Are all products handmade?

Yes. All our pieces are handmade in India in small batches, using traditional block print techniques.

What are the delivery times?

Delivery times are generally between 2 and 7 business days, depending on your location and the carrier selected.

How can I track my order?

Once your order has shipped, you’ll receive an email with a tracking number so you can track your parcel in real time.

Which payment methods are accepted?

We accept secure payments by credit/debit card, PayPal, and Klarna, depending on your country.

Is payment secure?

Yes. All transactions are protected by a secure payment system with SSL encryption to ensure your data remains confidential.

Can I return a product?

Yes. You have 14 days after delivery to make a return if the item isn’t right for you.

How do I request a refund?

Once the returned item has been received and checked, the refund is issued via the payment method used for the order.

How can I contact customer service?

Our customer service team is available via the contact form or by email. We usually reply within 24 to 48 business hours.