{"id":5226,"date":"2026-03-15T15:13:11","date_gmt":"2026-03-15T15:13:11","guid":{"rendered":"https:\/\/bohosoleil.com\/faq\/"},"modified":"2026-04-02T08:17:59","modified_gmt":"2026-04-02T08:17:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/bohosoleil.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-uagb-advanced-heading uagb-block-1f0e61f9\"><h2 class=\"uagb-heading-text\">Frequently Asked Questions<\/h2><\/div>\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1773587018819\"><strong class=\"schema-faq-question\"><strong>What is Indian block print?<\/strong><\/strong> <p class=\"schema-faq-answer\">Block print is a traditional Indian handcrafted textile printing technique. Patterns are applied by hand using carved wooden blocks, then printed onto natural cotton. Each piece is unique.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1773587038942\"><strong class=\"schema-faq-question\"><strong>Why do the patterns vary slightly?<\/strong><\/strong> <p class=\"schema-faq-answer\">Because the prints are made by hand, subtle variations may occur. They reflect the authenticity of the craftsmanship and are an integral part of block print\u2019s charm.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1773587078508\"><strong class=\"schema-faq-question\"><strong>Is block print cotton suitable for everyday wear?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes. The cotton used is breathable, soft, and durable. With proper care, block print textiles last and are perfectly suited to everyday wear.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1773587089753\"><strong class=\"schema-faq-question\"><strong>How do I care for block print cotton items?<\/strong><\/strong> <p class=\"schema-faq-answer\">We recommend a gentle cold wash with similar colors and air-drying to preserve the colors and fabric quality.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1773587099344\"><strong class=\"schema-faq-question\"><strong>Are all products handmade?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes. All our pieces are handmade in India in small batches, using traditional block print techniques.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1773587378360\"><strong class=\"schema-faq-question\">What are the delivery times?<\/strong> <p class=\"schema-faq-answer\">Delivery times are generally between <strong>2 and 7 business days<\/strong>, depending on your location and the carrier selected.<br\/><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1773587400797\"><strong class=\"schema-faq-question\">How can I track my order?<\/strong> <p class=\"schema-faq-answer\">Once your order has shipped, you\u2019ll receive an <strong>email with a tracking number<\/strong> so you can track your parcel in real time.<br\/><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1773587445569\"><strong class=\"schema-faq-question\">Which payment methods are accepted?<\/strong> <p class=\"schema-faq-answer\">We accept secure payments by <strong>credit\/debit card, PayPal, and Klarna<\/strong>, depending on your country.<br\/><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1773587482010\"><strong class=\"schema-faq-question\">Is payment secure?<\/strong> <p class=\"schema-faq-answer\">Yes. All transactions are protected by a <strong>secure payment system with SSL encryption<\/strong> to ensure your data remains confidential.<br\/><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1773587503195\"><strong class=\"schema-faq-question\">Can I return a product?<\/strong> <p class=\"schema-faq-answer\">Yes. You have <strong>14 days after delivery<\/strong> to make a return if the item isn\u2019t right for you.<br\/><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1773587513559\"><strong class=\"schema-faq-question\">How do I request a refund?<\/strong> <p class=\"schema-faq-answer\">Once the returned item has been received and checked, the refund is issued via <strong>the payment method used for the order<\/strong>.<br\/><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1773587544399\"><strong class=\"schema-faq-question\">How can I contact customer service?<\/strong> <p class=\"schema-faq-answer\">Our customer service team is available via <strong>the contact form or by email<\/strong>. We usually reply within <strong>24 to 48 business hours<\/strong>.<\/p> <\/div> <\/div>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-5226","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ -<\/title>\n<meta name=\"description\" content=\"Check our FAQ to find answers about shipping, payments, returns, and tracking your orders in our online boutique.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bohosoleil.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" 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With proper care, block print textiles last and are perfectly suited to everyday wear.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/bohosoleil.com\/en\/faq\/#faq-question-1773587089753","position":4,"url":"https:\/\/bohosoleil.com\/en\/faq\/#faq-question-1773587089753","name":"How do I care for block print cotton items?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"We recommend a gentle cold wash with similar colors and air-drying to preserve the colors and fabric quality.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/bohosoleil.com\/en\/faq\/#faq-question-1773587099344","position":5,"url":"https:\/\/bohosoleil.com\/en\/faq\/#faq-question-1773587099344","name":"Are all products handmade?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes. 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All transactions are protected by a <strong>secure payment system with SSL encryption<\/strong> to ensure your data remains confidential.<br>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/bohosoleil.com\/en\/faq\/#faq-question-1773587503195","position":10,"url":"https:\/\/bohosoleil.com\/en\/faq\/#faq-question-1773587503195","name":"Can I return a product?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes. You have <strong>14 days after delivery<\/strong> to make a return if the item isn\u2019t right for you.<br>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/bohosoleil.com\/en\/faq\/#faq-question-1773587513559","position":11,"url":"https:\/\/bohosoleil.com\/en\/faq\/#faq-question-1773587513559","name":"How do I request a refund?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Once the returned item has been received and checked, the refund is issued via <strong>the payment method used for the order<\/strong>.<br>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/bohosoleil.com\/en\/faq\/#faq-question-1773587544399","position":12,"url":"https:\/\/bohosoleil.com\/en\/faq\/#faq-question-1773587544399","name":"How can I contact customer service?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Our customer service team is available via <strong>the contact form or by email<\/strong>. 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